Harvard University - John F. Kennedy School of Government Gradient Case Studies in Public Policy & Management
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How To Order

4 Easy Steps
Locate the case studies you want to order using our online search engine. Search for keywords appearing in the title, abstract, or author fields. Or, find a specific case by searching on its reference number. To browse case studies by topic, use the pull-down topic menu.
Determine the quantity and format you want to order. You may choose to receive hard copies of the cases shipped to you or electronic documents/permission to reprint via electronic download.
Place an order by adding items to your online shopping cart and then following the instructions to register and check out.

1. Hard Copy Order
2. Secure Document/Permission Orders
3. Payment
4. Returns
5. Shipping and Handling
6. Delivery Time
7. Price List
8. Security


Hard Copy Orders
"Hard copy" documents ship from our distribution center, generally within 24 hours via FedEx. Multimedia orders ship separately, generally within 48 hours.

Electronic Download/Permission Orders
This option, allows you to receive a document as an electronic download.  You are permitted to print the quantity of copies (licenses) you selected and paid for. You will only receive ONE document per item purchased (so, if you order a quantity of 25 electronic/permission copies, you may make 25 copies of the document from the one document you receive.) The cost is $3.45 academic/$6.45 corporate for each copy you will make.
Please Note: Kennedy School cases are protected from unauthorized duplication under the United States copyright law.

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Payment

Prepayment (in US dollars) is required for all orders. This site offers a secure environment for transmitting encrypted payment information. Orders will not ship until payment is received. Online orders may be paid with Visa, MasterCard, or American Express.

Returns

Please order carefully. We DO NOT accept returned orders or overstock unless there has been an error on our part.

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Shipping and Handling

All hardcopy orders are shipped via FedEx. We have several shipping options available:
Within the US:
Ground - (delivery within 1 to 5 business days)
2 Day - (delivery in two business days)
Standard Overnight - (delivery by 3:00 p.m. next business day)
Priority Overnight - (delivery by 10:30 a.m. next business day)
Outside the US:
International Economy - (delivery in 2 to 5 business days to most major cities)
International Priority - (delivery in 1 to 3 business days to most major cities)
Shipping charges are calculated based on the size, weight, and destination of your order. All delivery dates are estimates only. We do not guarantee delivery on a specific date. Larger orders may require longer print times. Additionally, all FedEx delivery times are based on the date shipped, not the date the order is placed.

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Delivery Time

All orders received by 5:00pm EST, Monday through Friday, generally ship within 24 hours.  If you need a case immediately, consider the Electronic Download option.

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Price List

Product

Direct/Hard Copy

Download/Permission Copy

Academic Rate

Corporate Rate

Academic Rate

Corporate Rate

Cases, Abridgements

$3.95

$6.95

$3.45

$6.45

Sequels, Epilogues

$2.50

$3.50

$2.00

$3.00

Teaching Notes*

No Charge – Faculty Review Copies Only

No Charge – Faculty Review Copies Only

Multimedia Cases

 

 

CD, VHS, DVD

$30.00

$40.00

*Teaching Notes are ONLY available through our online Review Copies Service and ONLY to current faculty at teaching institutions.

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Security Information
The Kennedy School Case Program is committed to keeping your personal credit card information safe. All of your credit card information is encrypted using Secure Sockets Layer (SSL) technology for maximum security.

We appreciate your interest in our case study collection. If you still have concerns or questions, please contact Rebecca Loose at (617) 496-5448 or via email: caseadmin@hks.harvard.edu.

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